To address the skills gap, organisations may need to reconsider their hiring practices to widen the talent pool. A shift in focus towards micro-credentials and industry-recognised certifications could also help bring in talent and upskill existing staff

% required

% preferred

A high school diploma

71%

15%

Previous experience in a technology job

62%

20%

A bachelor's degree

60%

19%

Online information technology or digital skills training

56%

23%

Specific technology certifications

54%

23%

% required

% preferred

A high school diploma

71%

15%

Previous experience in a technology job

62%

20%

A bachelor's degree

19%

60%

Online information technology or digital skills training

23%

56%

Specific technology certifications

23%

54%